This TV arrived in 4 days via UPS in excellent condition. No damage to the outside carton or to the TV. Physical unpacking and set up was easy. Complying with all the Samsung setup conditions was intrusive and offensive. It left a bad taste. It could use an additional HDMI port and traditional RCA jacks (red, yellow, white). It would be charitable to describe the remote as minimalist. We purchased an inexpensive universal remote with real channel buttons and functional controls and it made a positive difference. Voice control isn't a necessary feature for us. This TV meets our requirements but it's a bit pricey for what you get.